Steps for getting started:
1. Click on the activate button in your activation email.
2. Create a password.
3. Log in by going to our helpdesk and entering your username(email) and the password you created.
Once you are logged in, You will see options to view all of your tickets or create a new ticket.
To create a new ticket:
Click on the "Submit a ticket" button and then proceed to fill in the required fields.
To add to an already existing ticket:
1. Click on the "Tickets" or "View all tickets" button
2. Click on the ticket you wish to add to
3. Click where it says "Click here to add comment"
4. Add your comment/attachment
5. Click the "Reply" button
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